Our loved one is dying
What do we do?
Please allow us to express compassion for the difficult time you and your family are experiencing. Springfield Funeral Home honors the Bahá'í community in its faith and culture and wants to ensure your loved one has the utmost care.
Upon the death of your loved one, two important phone calls or emails will need to be made. One will be made to the Spiritual Assembly of the area of residence of the deceased as listed below, and one call will be made to Springfield Funeral Home.
Spiritual Assemblies
Kelowna
604-417-6020
secretary@bahai-kelowna.org
OR
West Kelowna
250-769-6758
secretary@bahaiofwestkelowna.org
OR
Lake Country
250-766-5063
lakecountryassembly@gmail.com
OR
Westbank First Nation
250-769-1440
lsawestbankfn@gmail.com
AND
Springfield Funeral Home
Phone 24/7/365: 250-860-7077
Email: contact@springfieldfuneralhome.com
Upon the death of your loved one, when an initial call is made to Springfield Funeral Home, your family will be connected with a Funeral Director. We recognize your loss and will extend our sincere condolences to the family. Please be assured, both the family and your deceased loved one, will receive dignified care every step of the way.
With your initial contact to Springfield Funeral Home the Director will obtain the full name and address of deceased as well as the date, time and place of death including the current location of deceased. An attendant, employed by Springfield Funeral Home, will attend the location of your deceased loved one and receive your loved one into our care. Once in our care, your loved one will not leave our facility until they have been delivered to their final resting place.
A Funeral Director from Springfield Funeral Home will request a meeting with the legal representative named in the will. If there is no will or you are unsure to whom this responsibility will fall, we will guide you through the priority order of responsibility as outlined with the Province of BC. Legal Representative Section 5 BC
We will do everything we can to make your experience with us as meaningful as possible and will be guiding you every step of the way.
Springfield Funeral Home has private meeting rooms where the Director will meet with family. There will be important documents that will be required at the first meeting as well as decisions will need to be made. We will guide you through this meeting and ask questions so that we are providing services for your loved one that will both honor them and respect your wishes.
With your initial contact to Springfield Funeral home the Director will require the following information regarding the deceased loved one.
Social Insurance Card, BC Care Card, Birth Certificate, Marriage Certificate (if applicable), the Will (if applicable).*
Government issued photo identification will be required of the Spouse or Legal Representative who has the legal right to make the Funeral Arrangements (Right to Control Disposition)**
*Your Funeral Director will make certified copies of the documents, which will be of assistance when settling the Estate afterwards.
**Important Notice: All Funeral providers in the Province of British Columbia, must ensure that decisions concerning Funeral and Disposition arrangements are made by the person who has the Right to Control Disposition.
The Funeral Director will answer any questions or concerns you may have.
Disclaimer: Every effort has been made to ensure the information in these pages is accurate and in accordance with the teachings of the Bahá'í Faith. Springfield Funeral Home does not represent or speak on behalf of the Bahá'í community. Please defer to the Spiritual Assembly of Bahá'ís of your area if there is a discrepancy of information contained in these pages. We would appreciate being notified of any errors or omissions. Please send any such notices to contact@springfieldfuneralhome.com.
